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Accessibility Commitment
autone is committed to ensuring digital accessibility for all users, including people with disabilities. We strive to provide an inclusive, user-friendly experience across our online retail management platform and related digital services, enabling our customers and their teams to manage retail operations effectively regardless of ability.
Accessibility is an ongoing priority for us, and we are continually working to improve the usability and accessibility of our platform.
Accessibility Standards
We aim to conform to generally recognized accessibility standards and best practices, including the Web Content Accessibility Guidelines (WCAG) published by the World Wide Web Consortium (W3C). Our objective is to meet WCAG 2.1 Level AA requirements where reasonably practicable.
These guidelines help ensure that digital products are:
Perceivable by users with a range of sensory abilities
Operable through different input methods
Understandable and predictable in behavior
Robust and compatible with assistive technologies
Platform Design and Development
Accessibility considerations are integrated into our platform’s design, development, and ongoing improvement processes. This includes, but is not limited to:
Semantic, standards-based markup
Keyboard navigability
Appropriate color contrast and text scalability
Compatibility with commonly used assistive technologies such as screen readers
Clear labeling, error identification, and form guidance
Given the complexity and configurability of a retail management platform, some customer-specific implementations or third-party integrations may impact accessibility. We work proactively to mitigate such issues where possible.
Continuous Improvement
We recognize that accessibility is an evolving area and that some parts of our platform may not yet fully meet all accessibility standards. We are committed to ongoing evaluation, remediation, and enhancement of accessibility features as technologies, standards, and user needs evolve.
Feedback and Support
We welcome feedback regarding the accessibility of our platform. If you experience any difficulty accessing content or functionality, or if you have suggestions for improvement, please contact us:
Email: accessibility@autone.io
We will make reasonable efforts to respond to accessibility-related inquiries in a timely manner and to provide information or assistance in alternative formats where appropriate.
Third-Party Content
Our platform may include integrations with or links to third-party services, applications, or content that are not controlled by autone. While we encourage our partners to adhere to accessibility best practices, we cannot guarantee the accessibility of third-party components.
Legal Compliance
This statement reflects our commitment to accessibility and inclusive design and is intended to support compliance with applicable accessibility laws and regulations. It does not create contractual obligations beyond those required by law.